Curriculum
- 9 Sections
- 56 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Module 1: Introduction to Business OperationsExplain basic business concepts and structures - Identify roles of a Business Operations Assistant5
- Module 2: Office Administration and ManagementPerform daily office support activities6
- Module 3: Workplace CommunicationDeliver quality customer service12
- Module 4: Basic Bookkeeping and Financial AdministrationAssist in simple financial records6
- Module 5: Procurement and Inventory ManagementAssist in procurement and inventory tasks5
- Module 6: Entrepreneurship and Small Business SupportSupport small business operations5
- Module 7: Workplace Ethics, Safety and Employability SkillsDemonstrate professional behavior at work6
- Module 8: Industrial Practical Training (Field Attachment)Apply competencies in a real workplace (4-8 weeks)2
- Basic Workplace Communication SkillsEquip effective workplace communication skills for quality customer service delivery.10